Privacy Policy

Information we collect

Information you provide: when you request a consultation, call, email or use our website chat assistant, you may share your name, email address, phone number, city, project details and any messages you send.

Information collected automatically: like most websites, we collect limited technical data such as browser type, device, pages visited and approximate location, through privacy-friendly analytics.

How we use your information

To respond to inquiries, schedule consultations, prepare designs and quotes, and deliver our services.

To answer questions through our website chat assistant. Chat messages are processed by a third-party AI provider solely to generate responses and are not used by us for advertising.

To improve our website and understand which content is helpful.

How we share information

We do not sell or rent your personal information. We share it only with service providers who help us operate our business (such as email delivery, website hosting, analytics and AI chat processing), or when required by law.

Your California privacy rights

If you are a California resident, you may request to know what personal information we have collected about you, request deletion of your information, and opt out of any sale or sharing of personal information. We do not sell personal information. To make a request, contact us using the information below. We will not discriminate against you for exercising your rights.

Cookies

We use only essential cookies and privacy-focused analytics. You can control cookies through your browser settings.

Data security & retention

We use reasonable safeguards to protect your information and retain it only as long as needed to provide services, meet legal obligations and resolve disputes.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page.